At MGI, we are committed to providing an enjoyable and secure online gaming environment. While gambling can be entertainment, it also carries risks. This page explains responsible gambling practices, common warning signs of problem gambling, and the tools and support options available to help you stay in control.
Responsible gambling means playing within your financial means, staying in control of your gaming habits, and knowing when to take breaks. The goal is to keep gambling as a fun activity without causing financial, emotional, or social harm. We encourage all players to set personal limits, recognize warning signs early, and seek help if needed.
To help you manage your gaming behavior, MGI supports a range of protective tools:
MGI works to maintain a fair and secure environment through:
Gambling can be enjoyable, but it is important to recognize early indicators of harmful behavior:
If you or someone you know shows these signs, it may be time to take a break and seek professional support.
You can reduce risk by setting personal controls such as deposit limits, loss limits, and time limits where available. These settings help keep your gaming within boundaries you are comfortable with.
If you need a longer break, self-exclusion options may include:
During self-exclusion, access to the account may be restricted and promotional communications may be stopped.
If gambling is negatively affecting your life, acknowledging the issue and seeking help is an important step. Support services and self-help strategies can help you regain control.
The following organizations may provide confidential guidance and resources:
If you are in immediate danger or feel you might harm yourself, contact local emergency services right away.
You can also take practical steps to stay in control:
Yes, MGI encourages players to use deposit limits (daily, weekly, or monthly) where available to help manage spending.
You can request self-exclusion by contacting customer support. Your account can be restricted for the selected exclusion period.
Where available, time-out options allow players to take short-term breaks from gaming if they feel they need to step away.
Self-excluded accounts may not receive promotional materials, bonuses, or marketing communications during the exclusion period.
You can seek professional assistance through support organizations such as GamCare or BeGambleAware, or contact local services in your region.
MGI promotes responsible gambling by encouraging players to use tools like limits, breaks, and self-exclusion, and by providing awareness information. Our goal is to maintain a safe environment where gaming remains entertainment rather than a problem.
If gambling is affecting your well-being, we strongly encourage you to take a break and seek support. Remember: gambling should be fun, not a problem.